Understanding the points system
We'll set your household up with 100 points, to get you started
Why 100 pts?
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To give you a head start. Enjoy 2–3 longer nights out before needing to babysit in return.
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It’s our way of helping you settle in and get familiar with the system.
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Keeps your Hub flowing smoothly. More chances to swap childcare, less waiting around.
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Balances support across families, making sure everyone can give and get help fairly.
Points are calculated depending on the time of day
Per 15-minute block | Time | Points |
|---|---|---|
per 15-minute block before | 10:00 PM | 1 pts |
per 15-minute block between | 10:00 PM and midnight | 2 pts |
per 15-minute block after | midnight | 3 pts |
Time is always rounded up to the next 15-minute block
(e.g. 16 mins = 30 mins unless agreed otherwise)
Points are calculated depending on the time of day
Time of day | Points Per 15-minute block |
|---|---|
8AM - 10PM | 1 Point |
10PM - 2AM | 2 Points |
2AM - 8AM | 3 Points |
Time is always rounded up to the next 15-minute block
(e.g. 16 mins = 30 mins unless agreed otherwise)
Time Range | Duration | Point Breakdown | Total Points |
|---|---|---|---|
6:30 – 10:00 PM | 3.5 hrs | 14 × 15-min blocks × 1 pt | 14 pts |
6:30 – 11:30 PM | 5 hrs | 14 × 1 pt (pre-10PM) + 8 × 2 pt (10–12) | 30 pts |
6:30 – 12:30 AM | 6 hrs | 14 × 1 pt + 8 × 2 pt + 2 × 3 pt | 36 pts |
6:30 – 2:00 AM | 7.5 hrs | 14 × 1 pt + 8 × 2 pt + 8 × 3 pt | 50 pts |
Real life examples of point usage
(With time-based point multipliers applied)
Can point balances go negative?
Yes, but up to -10 points by default (although you can adjust this). This lets you still book care even if you haven’t babysat recently.
We'll give you a nudge when your balance goes negative:
“You’re in the red — take a gig to stay balanced!”
If you've racked up tons of points, we'll encourage you to spend them.
“Time for a night out? You’ve earned it.”
Manage your settings in the app
Arrears Limit:
The default limit is set to -10 points so things don't get out of hand. But group admins can adjust this if needed.
Warning Thresholds:
We've got your back. If you're nearing 0 or go into the red, you'll receive a gentle reminder.
Priority visibility:
The app may show available gigs more prominently to users with low balances to help them earn back points quickly.
Optional soft freeze:
If a you hit -10 points and haven't babysat in a certain timeframe (e.g. 4 weeks), the app may temporarily restrict new booking requests until you earn back points — with a notification to the group admin.