Privacy policy

Effective: March 01, 2026

Village App (“Village,” “we,” “us,” or “our”) takes your privacy seriously. This policy explains what information we collect, how we use it, and your rights.

By using our website, you agree to this policy. If you don’t, please don’t use the site. We may update this policy from time to time — continued use means you accept the changes.

What We Collect

1. Information You Give Us

When you sign up or contact us, you might provide:

Name, email, phone number, address
Account or sign-up information

2. Information We Collect Automatically

When you use the site, we may collect:

Pages you visit, clicks, and interactions
Device and browser info
IP address
Referral sources

3. Information from Others

Sometimes we get additional info from partners or public databases to help keep our records accurate.

How We Use Your Info

We use your information to:

Provide and improve our services
Personalise your experience on the website
Send updates and marketing (you can unsubscribe anytime)
Answer questions and provide support
Prevent fraud and protect the site

We may combine online and offline information to keep records accurate.

Sharing Your Info

We only share your information in limited ways:

Service Providers — to help with hosting, payments, analytics, or support
Business Changes — if Village is sold or merged, info may transfer
Legal Requirements — if law requires, or to protect safety and rights

We do not sell your personal information.

Cookies & Tracking

We use cookies to:

Remember preferences
Improve website performance
Deliver (optional) targeted ads

You can control cookies in your browser, but some features may not work if they’re disabled.

We also use Google Analytics. You can opt out via Google’s opt-out tool.

Your Rights

Under New Zealand law (and GDPR if applicable), you can:

Access and correct your personal info
Request deletion
Object or limit certain processing
Change marketing preferences
Request data portability (EU residents)
Lodge complaints with the NZ Privacy Commissioner

To exercise your rights, email: hello@villageapp.nz

Data Security & Retention

We protect your info with reasonable technical and organisational measures. Data is kept only as long as necessary and deleted securely when no longer needed.

International Transfers

Some services we use store data outside New Zealand (e.g., cloud storage). We ensure your data is protected according to NZ standards and legal safeguards.

Children Under 16

We don’t knowingly collect info from children without parental consent. If we discover we have, it will be deleted.

Questions about this policy or your data? Contact us at:

hello@villageapp.nz